About UsUp to 500mb StorageUnlinited BandwidthFree Software LinksAll Standard FeaturesFrom $10.99 per monthOne Month FREE*Regular Plan1. How do I start?2.I have several web sites that I would like to move. Is there a discount?3.My site is being hosted by eleswhere. How can I move my site without any down time?4.How do I avoid email downtime?5.What type of server will my site be hosted on? 6. How do I administer email accounts?7.Do you have a control panel that I can use to manage my email?8.Is there any setup fee when I sign up?9.How many POP3 accounts can I have with one account?10.Once I sign up will I get technical support for FTP, Email, etc?11.Which mode of support do you prefer, email or telephone?12.How do I sign up for an account?13.How long will it take for my site to be set up on your servers? 14.Why am I not able to see my web site even after 10-12 hours?15. Do you host international domains?16.What is the minimum amount of time that I have to sign up for?17.Will I be able to change and update my web pages on a regular basis?18.How do I register a domain?19.Can I upgrade to a larger hosting plan?20.Can I get a dialup account with you?21.Can I use both FrontPage and FTP to upload my web site?22.Can I delete my admin user and recreate it?From $8.88 per monthOne Month FREE*Economy PlanUp to 100mb StorageUnlinited BandwidthFree Software LinksAll Standard FeaturesFrom $12.99 per monthOne Month FREE*Business PlanUp to 1GB StorageUnlinited BandwidthFree Software LinksAll Standard Features
When you have a web site which is already up and running with another provider, follow the procedure below:• Submit the domain on the "Add Domain" page.• We will set up the site on our server.• We will send you an email with the procedure to upload with FTP or the cPanel.• Upload your files according to this procedure.• Check and make sure everything is working fine. At this • Modify the DNS information so that your domain starts pointing towards our "Name Server". It takes about 24 to 48 hours for this information to be propagated over the Internet. During this time, when someone types your domain name in their browser, he/she will see the old site your site either on the previous server or on our server. •At the end of this propagation period, your site will be available only from our server. At this point, you may notify your previous provider to delete the site from their server.
No, if you delete your admin user you will no longer have access to your web site or e-mail and we will have to delete and recreate the whole site. Please make sure that you do not delete the admin user for your site or e-mail.If you need help making changes, please contact us.
No, you can not use both FP and FTP. If the FrontPage server extensions are enabled for your site then please either only publish the web site with Expressions Web or only use FTP. If you try to use both FrontPage extensions and FTP you will get permission denied errors while uploading files.
No, we specialize in web hosting, Web & Graphic Design, Print and Marketing . You will need to get dialup access through your local ISP.
We have options to fulfill any requirement you may need.•Larger space/storage•New Features•SSL•Business Email (Intra Business Communication Solutions)
Please email us you domain registration information, or fill out the registration form.
Yes, you will be able to update your web page at any time using FTP or cPanel. There are no additional charges for updating your web site, so you can update it as often as you like.
The minimum time that you can sign up for an Wiltsweb account is 1 month.
We host all domains authorized by ICANN including all TLDs and country codes.
If you have modified the Name Servers for your domain or signed up for a New Domain, it will take up to 72 hours. This information has to be propagated across the Internet before you will be able to see the changes.
We will set up your site within 3-4 business hours after receipt of the form and payment has been made. We will send you a confirmation by email.
Signing up is easy. Just complete the order form, submit it and follow the link you pay online, or if you prefer, we will email an invoice with payment options.If you have any questions simply contact us at your earliest convenience.
It has been proved that email support is more effective, because all problems are documented and can be tracked easily. Our response time for emails is typically within a few business hours.
Most of the FTP and email related questions are answered in the web tutorials section of the software program you choose.Site support is available 24/7If you need additional help please email the question to us. Our support team will be more than happy to help you.
You can set up 10 email accounts plus unlimited alias accounts.
Set up is always free.
You have “Complete Control” of your site through FTP or using the cPanel.
You will have full access to set up and manage your e-mail accounts using the cPanel.
Your site will be hosted on a Linux or Windows server.
To avoid email downtime the following steps need to be taken before modifying the DNS:•Set all emails on the old server to auto-forward to a third party email address or ISP provided email address.•We will create a "catchall" email on the new server (our server) and set it to auto-forward to the same third party email address or ISP provided email address.• Modify your DNS information and propagation will begin. During this propagation period emails will either go to the old server or to the new server. In both the cases, emails will be instantly forwarded to the third party email address or ISP provided email address.• At the end of propagation period, you may cancel the email forwarding as well as create more POP email accounts on the new server.
Yes. A discount of 10% will be applied on any additional web sites, provided the billing is annual and all sites renew at the same time. Addtional sites will be prorated in the first year to match the initial domain’s renewal date.
Sign up on the Order page. Write down your username and password in a safe place. Receive instructions - After adding the domain to your account, please give us some time to set up your web site. It is usually 5 to 6 hours during business hours (8am to 6pm 7 days). If add domain submissions are received after business hour, then sites are set up next day morning. After setting up each site, we will send you an email with detail instructions on FTP, email management etc. Modify DNS - If you registered the domain through any company other than our site www.wiltsweb.com, then you have to modify name server information so that the DNS start pointing towards our name server. Most of the time, you will be able to make this change online by going to the web site of your registration service providing company. Any change in DNS need to be propagated over the internet and this time could be from 6 hrs to 72 hrs. No one has control on this. The correct DNS is: ns1.dns-diy.net and ns2.dns-diy.net FTP - When DNS propagation is complete, if you type your domain on any browser, you will see your site displaying "this site is under construction .....". At this time you can upload your files by following our FTP instructions. At the same time you should be able to create your email accounts also.